What’s the Difference Between Managed VoIP and Hosted VoIP?

 

What is Hosting?

Modern business phone system for companies requires special technical systems and equipment. In its most basic form, the business telephony system includes PBKS and IP network. PBKS connects the phones in your company to a private network. It offers features such as add-ons, diverts, automatic services, caller ID and call routing. Meanwhile, the IP network connects your phones to the outside world.

Traditionally, companies can host their phone system using a hosted VoIP provider (in the cloud). By outsourcing telephony, a specialized vendor will manage your technology. Conversely, if you stay indoors, you will need to hire a telecommunications expert. In addition, it generally costs less and requires less than no setup costs. If stored locally, you have a higher cost for hardware, and you have to manage the servers, hardware, changes and upgrades yourself.

A hosted VoIP service provider is cheaper than an internal telephone system. So why do companies choose a local power plant? Regulation and control. Working with a personal on-site expert as a telephone support person can be much easier, setting up the system via telephone or a web portal. This eliminates the time and energy that is important to you when your employees call support to configure, modify, or repair your telephone system.

Managed VoIP for Businesses

Managed VoIP Service offers the best of both worlds. Get cloud computing access with on-site system support and management. With VoIP managed, you get personalized network management from an IT professional, the convenience of working in person with an expert, and on-site troubleshooting when you need it.

Additionally, your phone system is maintained in the cloud. This means employees can access company phone calls, voicemail and other features remotely or via smartphone. Your team can now work with an internet connection from anywhere and receive calls.

Previously, only large companies could enjoy the features of a VoIP system operated by a large-scale IT department. But now every business can enjoy the convenience of VoIP hosted with on-premises management facility.

Benefits of Managed VoIP

·       Managed VoIP systems make it easy to set up and pay savings for VoIP service providers, as well as manage the system internally. VoIP management is a great addition to make your phone system more efficient. In addition, managed VoIP providers can better monitor your network and notification protocols to keep you online.

For the best VoIP experience managed, research before transfer. Most companies offer VoIP, but generally do not offer managed VoIP. Enter the following questions differently:

 

• Will a specialist be onsite during my installation?
• How do I contact support if I need help?
• Will you train my team and come onsite when we need it?
• Do I make changes to my own system or is my system managed for me?