What is the difference between a NOC and a SOC?

Organizations get full visibility of their network, so they can detect anomalies and take action to prevent problems or resolve them quickly when they arise. NOC monitors infrastructure and equipment (from cables to servers), wireless systems, databases, firewalls, various related network devices (including IoT devices and smartphones), telecommunications, dashboards & reports. His administrative services include monitoring calls to customer support and customer support systems, as well as integration with customer network tools, so NOC plays a vital role in providing a positive customer experience.

What is the purpose of  NOC?

·         Give the goal of any NOC is to maintain optimal network performance and availability and ensure the continuous lead time. NOC performs many complex operations, including:

·         Monitor your network for issues that require special attention, including those that come from external sources.

·         Manage the server, network, and devices, including software installation, updates, troubleshooting, and distribution to all devices.

·         Deal with power outages and problems with power lines.

·         It has Security, monitoring, threat analysis, and device deployment through security operations.

·         Backup and storage

·         Management data via email, voice and video.

·         Patch management.

·         Firewall and intrusion prevention system management and anti-virus support.

·         Application of policies.

·         Improve services by gathering feedback and user recommendations.

·         The service agreement follows.

·         Salesman, Freelancer and Contractor Management.

How is a NOC designed?

The perfect design gives NOC its particular room. Video screens can include a display, each of which shows live events and alarms that show average network performance. The video screens are arranged and connected in a network, so they act as a large device with high resolution. The size of the physical space and the NOC group depends on the size of the organization and the data center.

A video wall means that alerts appear for the first time, especially when technicians show where the problem is and affect any device or line. Video screens can track news and weather to help technicians plan for existing issues that affect more full network operations. A video wall is attached to individual workstations throughout the room, where technicians have the task of monitoring a specific technology or problem. From there, technicians can work on related issues and follow protocols designed to solve the incident.

Each workstation has several monitors, which makes it easier for specialists to analyze the information and more effective response. Each station connected to the PA system, which allows technicians to communicate with each other and exchange information on time. Technical experts can provide alert details on the video wall screen so everyone can see them.

What is the difference between a NOC and a SOC?

While focusing on NOC network performance and availability, the Security Operations Center (SOC) contains equipment and staff that monitor, detect, and analyze the organization's security level 24 hours a day, 7 days a year, 365 days a year.

NOC technicians are looking for problems that can interfere with network speed and availability, while SOC technicians are responsible for resolving cybersecurity threats and responding to attacks. SOC specializes in the protection of consumer data and intellectual property rights. The NOC will usually deal with network events that are common and occurring when SOCs always respond to direct external threats to the business network.

NOC and SOS perform essential functions for the organization: Both work hard to identify, research, and resolve issues and resolve them quickly before they impact the business. Furthermore, both work equally well with a hierarchical approach to solving events. However, they focus on entirely different issues. As a result, the skills, knowledge, and attitudes of the officers in both groups differ. A NOC technician should understand the complexities of monitoring and managing network and applications, while a SOC analyst will focus only on security.

However, the SOC and the NOC must work together to work through significant events and resolve crises, so the two teams do not stand alone. Surprisingly, nearly one-third of companies report that there is no relationship between NOS and SOS, with another 20% saying that teams work together only in case of emergencies, according to a SANS study. However, experts insist on better NOC / SOC integration. The integration of these two components, although they are separated mainly daily, begins with the adoption of tools that allow the establishment of operational procedures, automation of certain activities, and the collection and transfer of network monitoring data through NOC and SOC.